That is the most rediculous thing I have ever heard. THIS IS TWICE I had to pay it, would prefer to Pay my Bills Online but I cannot seem to do that when the Website is not functioning correctly.
Anyway, HOW Can you Charge someone for PAYING their BILL??? That is just so rediculous!
Two $3 Convinence fees for WANTING TO PAY MY BILL! Next month the website better be functioning so I can Pay my Bills Online LIKE I like to do!
EDIT TO ADD: It is an Automated System via Telephone to Pay by Phone.
Telephone CONVINENCE FEES!
October 16th, 2006 at 03:16 pm
October 16th, 2006 at 03:52 pm 1161010364
Unfortunately, more and more businesses are charging for the priveledge of the 'human touch'...Banks tried this years ago and it failed miserably...but the trend is making a comeback and many 'human' jobs are being replaced by electronic means.
Another trend is outsourcing those calls to foreign countries...ever tried disputing a claim with someone who doesnt understand you?? or you them?
October 16th, 2006 at 03:59 pm 1161010791
October 16th, 2006 at 05:05 pm 1161014725
Big strike against whatever company this is.
October 16th, 2006 at 05:46 pm 1161017198
October 16th, 2006 at 09:53 pm 1161032010